How Bench works
Call it a job, a claim, or a deal. The board uses your word.
Your board uses your word: job, claim, or deal. Underneath, Bench keeps one record and four hand-offs, so a retail reroof and a claim run on one board.
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How Bench works.
Notes on the models, the software, and the jobs we run.
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Insurance jobs run on the same board. They just have more steps.
An insurance job is the same file on the same board as a retail job. It just has more steps where the carrier gets involved. No second CRM for claims.
Agents
A person runs the inspection. Agents run the paperwork.
A person runs the inspection, presents, and closes. Agents run the uploads, the carrier call, and the status nobody remembers to update.
How Bench works
A chatbot thinks. A harness gets a job done.
ChatGPT is a visit. A Bench agent lives on your Mac. The harness is the setup on that Mac so work still runs when you close the laptop.
How Bench works
Software is the app. The harness is the Mac.
Bench Software is the browser app. The harness is how agents run on a Mac you own. The first always-on Mac is included with the first agent. Extra machines add compute, not seats.
How Bench works
Every tool works. They don't work as one.
Contractor tools already integrate. The problem is they do not run as one system. Bench keeps AccuLynx and the rest, and puts the file in one place.
How Bench works
Implementation starts after the Mac is on.
Bench Implementation is the onboarding you buy with the plan. Harness setup is a separate $525 charge. Single maps the board. Guided closes one real deal. Intensive adds named people and one recurring job.
Models
The job picks the model
Bench starts with Grok because it is fast. Opus is the model for a normal Tuesday. Fable builds a system that keeps doing the work, not one quick job.
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