Agents
A person runs the inspection. Agents run the paperwork.
A person runs the inspection, presents, and closes. Agents run the uploads, the carrier call, and the status nobody remembers to update.
How Bench works
A chatbot thinks. A harness gets a job done.
ChatGPT is a visit. A Bench agent lives on your Mac. The harness is the setup on that Mac so work still runs when you close the laptop.