Legal
Sub-processors
BenchAGI · Effective 2026-09-27
Aerone Inc., doing business as Bench ("Bench," "Aerone," or "Provider"), uses the third-party sub-processors listed below to Process Customer Personal Data in connection with the Bench platform (the "Services"). This page is Bench's public Sub-processor List referenced by the Data Processing Addendum (DPA) and the customer's subscription agreement.
Bench will provide notice of new sub-processors (other than AI Model Providers, which may change with advance notice as described in the DPA) at least thirty (30) days before the new sub-processor begins Processing Customer Personal Data. Notice may be given by updating this page and/or by email.
Current sub-processors
As of 2026-09-27. Entity names are the legal contracting parties used by each provider in their public terms, where available.
| Sub-processor | Category and purpose | Processing location |
|---|---|---|
| Anthropic, PBC (Claude) | AI Model Provider; AI inference for Agent functionality | United States (storage); processing may occur in other countries |
| OpenAI OpCo, LLC | AI Model Provider; supplementary AI inference and audio transcription | United States and other countries |
| X.AI LLC (Grok)Details pending verification | AI Model Provider; AI inference only where an organization’s Aurelius runtime is configured for it | To be confirmed |
| Google LLC (Google Cloud Platform) | Cloud hosting and storage (Firestore; Google Cloud Storage) | United States (us-central1; us-east4) |
| Google LLC (Gemini API) | AI Model Provider; AI inference only where an organization’s Aurelius runtime is configured for it | Not region-pinned |
| Stripe, LLC | Payment processing for subscription billing | United States and other countries |
| Eleven Labs Inc. (ElevenLabs) | AI Model Provider; speech transcription and synthesized speech for voice features | United States (storage); requests may be served from the United States, the Netherlands, or Singapore |
| Twilio Inc. (including SendGrid)Details pending verification | Text messaging (SMS), voice calling, and email delivery for connected customer communications | To be confirmed |
| Google LLC (Google Maps Platform)Details pending verification | Maps, geocoding, and address lookup for field features | Global (no data-location commitment) |
| Google LLC (Gmail API) | Email sync for connected Gmail accounts | The connected Google account |
Notes
- For providers marked “Details pending verification,” we are confirming the contracting entity, processing location, retention, and training terms. This list will be updated when that is complete.
- Local open-source models that run on the customer-owned Gateway (for example, models accessed through Ollama for functions such as text embeddings) operate on Customer's host machine and are not third-party sub-processors.
- Card numbers and other payment credentials are processed by Stripe; Bench does not store full payment card numbers.
- For how Bench handles personal data more generally, see the Privacy Policy.
Contact
Questions about this list or a data-protection objection under the DPA? Write to privacy@benchagi.com or legal@benchagi.com.