Software only
Self-Serve
Not on Harness. Not on Platform.
Implementation
Harness setup is a separate $525 charge.
01 Harness setup is not a session
On Harness and Platform, the first harness is included with your first agent. The $525 is a one-time setup charge for that first harness. It is not a monthly harness fee, and it is not one of your Implementation hours.
Harness Setup
$525
one-time · about an hour
The agent can answer who you are and who it is, on your machine. One sample deal exists in Bench. Then Implementation starts.
The Mac itself is a separate buy. Specs live on the hardware page. How the harness grows lives on the harness page.
02 The plans
None of these switches the whole company over. Which ones you can pick depends on Software, Harness, or Platform.
Software only
Not on Harness. Not on Platform.
Software and Harness
Not on Platform.
Software, Harness, and Platform
Included on Platform.
Harness and Platform
Not on Software. Platform upgrade from Intensive.
Harness and Platform
Not on Software. Separate from Implementation hours.
Software only
Self-Serve
Software only. Not on Harness. Not on Platform. No specialist hours. If you want a person in the room for CRM, stages, and a real deal, pick a paid plan on Software, or move to Harness.
You create the workspace and go. There is no session on the calendar.
CRM, stages, estimates, and a closed deal are not finished for you on this plan.
Price
Free
No specialist hours.
Available on
Not on Harness. Not on Platform.
Shape
No booked session. No between-call work from us.
Finishes
None of the eight steps below.
Receipt
The workspace exists. The eight steps are on you.
Who it's for
If you cannot already name your stages, do not pick this as a shortcut.
Software and Harness
Single
One hour. CRM first, estimating second. We do not start the price book on this call. The usual starting point on Harness. Not on Platform.
Jobs land: number, name, address, contact, stage. We say the count out loud against your system.
Your names, not ours. We bring a draft. You correct it.
Write access is proven when you move one real job one stage. You are at the keyboard.
Single has no gap after it. If you expect to find things as you go, Guided is the plan with working time between calls.
Price
$525
1 × 1-hour session.
Available on
Not on Platform. Platform starts at Intensive.
Shape
No between-call loop. One session, then you are on your own until you buy more hours.
Finishes
CRM connected, stages in your words, write access proven.
Receipt
You moved one real deal one stage yourself.
Who it's for
If you are still writing the process, pick Guided or Intensive.
Software and Harness
Guided
Three one-hour sessions. The hours on the calendar are not the whole package. We work what you send in the gaps. Software and Harness. Not on Platform.
Same finish as Single. We do not drift into estimating on this call.
We load what you actually sell and cut the rest. Good / better / best in your words. One priced estimate on one of your real jobs, and you agree with the number.
You drive one real job from lead to closed-won. Roles are set before anyone else is invited. Two or three named people, not the whole office.
Price
$1,425
3 × 1-hour sessions. Unused hours carry forward.
Available on
Not on Platform. Platform starts at Intensive.
Shape
Send a screen recording of what broke. We work it before the next call.
Finishes
CRM through one deal closed-won, on your data.
Receipt
Two or three named people invited with roles set.
Who it's for
Clean CRM, one clear priority. If you are still writing the process, Intensive has the room.
Software, Harness, and Platform
Intensive
Eight one-hour sessions. Included with Platform. A pick on Software and Harness. The price book is loaded between sessions, so the room stays on the job.
Read and write on the key, confirmed before anything else. Gaps vs. your system are logged, not chased live.
Your words, lead through closeout. You test the sales half on live jobs before we build the rest.
A real measurement in. A priced estimate you agree with. One approval number, routed to one named manager. You close one real deal.
Who sees which deals is settled before invites go out. Three to five named people log in and move a real job.
Payroll, documents, a weekly grind — you pick it. You run it with the agent. We watch. You can do it again without us.
Price
$3,625
8 × 1-hour sessions. Unused hours carry forward. Included on Platform.
Available on
Included on Platform. On-Site is the Platform upgrade.
Shape
Sessions get shorter because diagnosis moves between calls.
Finishes
Named people running real deals. One recurring job is now a repeatable process.
Receipt
Not a whole-company switchover.
Who it's for
Pick it on Software or Harness. Platform already includes it.
Harness and Platform
On-Site
Three days. Up to six hours a day. Decision-makers in the room, so the eight steps happen in one stretch. Harness and Platform. Not on Software.
CRM, stages, price book, estimate, approval, proposal, closed-won. The people who decide are sitting there.
Who sees which deals is set first. Then named people open existing jobs and move them. Office, then production, then management, then sales reps.
Operators run a recurring job with the agent. We leave a written 30-day plan with named owners and dates.
Price
$12,525
3 days on-site, up to 6 hours per day. On Platform, this is the upgrade from Intensive.
Available on
Not on Software. On Platform, Intensive is already included.
Shape
No week of calendar gaps between the eight steps.
Finishes
One deal closed, named people trained, one recurring job they can run without us.
Receipt
Still not a whole-company switchover on day three.
Who it's for
If the decision-makers cannot sit three days, Intensive plus carry-forward is the remote shape.
03 The eight steps
That is what onboarding is. Everything else waits. A plan does not claim a step it cannot finish.
01
Jobs land: number, name, address, contact, stage. Not photos. Not documents.
02
The board uses your names, or nobody trusts it.
03
The CRM key can move a job, not just read it. You move one.
04
From your estimator spreadsheets. Not the CRM catalog.
05
Hand the agent a measurement. Get a priced estimate back with the math shown.
06
Margin bands, then one number routed to one named manager.
07
The customer sees it. No payment provider needed for this step.
08
You advance the job on your data. That is the receipt.
| Step | Self-Serve | Single | Guided | Intensive | On-Site |
|---|---|---|---|---|---|
| 01 CRM in | — | Yes | Yes | Yes | Yes |
| 02 Stages in your words | — | Yes | Yes | Yes | Yes |
| 03 Write access proven | — | Yes | Yes | Yes | Yes |
| 04 Price book | — | — | Yes | Yes | Yes |
| 05 Priced estimate | — | — | Yes | Yes | Yes |
| 06 Approval number | — | — | Yes | Yes | Yes |
| 07 Proposal out | — | — | Yes | Yes | Yes |
| 08 One deal closed-won | — | — | Yes | Yes | Yes |
| Roles before invites | — | — | Started | Yes | Yes |
| Named people running deals | — | — | 2–3 invited | 3–5 running | In the room |
| One recurring job | — | — | — | Yes | Yes |
Prices: Self-Serve Free · Single $525 · Guided $1,425 · Intensive $3,625 · On-Site $12,525. All one-time. Harness Setup is a separate $525.
04 Before we start
Implementation sessions start after the harness is on. If a line below is missing, we stop and pick it up on the next booked hour.
05 Between the calls
The hours on the calendar are not the whole package. Between sessions, send what you run into — an email, or a short screen recording of what broke. If you can include a transcript, it gets worked the same day. We open the next call on what changed.
The ask
Zoom does the job. Do not wait for a perfect write-up. Unstructured is fine. We structure it on our side.
The return
Ideas that are not the eight steps get written down while you watch, with a date we will pick them up. They do not vanish.
06 Questions
No. Harness setup is a separate $525 one-time charge on Harness and Platform. That hour does not count against Single, Guided, or Intensive.
Single connects your CRM, maps your stages, and proves you can move a deal. Guided closes one real deal in Bench on your data. Intensive adds named people running deals and one recurring job. On-Site does that work in your building. None of these switches the whole company over.
No. Unused sessions carry forward.
No. You hand the agent a measurement. You get a priced estimate back with the math shown.
No. Implementation sessions start after the harness is on your always-on Mac.
Single has no gap. One session, then you are on your own. Guided is three hours plus the work between calls. If you expect to find things as you go, that gap is the plan.
Glossary
Next step
Software, Harness, and Platform each show the packages that belong on that plan.