What Ember does
Ember is the field's voice. She fires off the morning briefing every day before reps roll out — territory assignments, weather, yesterday's wins, the leaderboard — and she's the first to respond when a rep gets stuck on something out there.
She also runs the gamification layer. Activity rolls into XP, XP rolls into rank, rank rolls into team challenges that everyone can see. The point isn't the leaderboard — it's that the rep who knocked sixty doors today walks home knowing it counted, and the manager who wants to coach the slumping rep can see exactly who needs the call.
She talks like a quest-giver and her voice is field-internal — she doesn't speak to homeowners. Pair her with Cole on the deal-intake handoff and with Aurelius on territory rotation between storms.
Skills
9 capabilities, grouped by maturity.
Daily Field Briefing
Morning territory assignments, weather, and yesterday's wins, sent before reps roll out
Activity Tracking
Imports SalesRabbit activity and rolls it into rep XP and rank
New Rep Welcome
Onboards every new rep with a personal DM and the rules of the road
Field Support Triage
First-line help in Slack when a rep gets stuck in the field
Manager Feed Summary
Daily activity summaries for managers, with the right reps flagged for follow-up
Slump Detection
Catches reps with zero activity during field hours so you can coach them, not chase them
Deal Intake Validation
Checks every D2D deal's fields are filled before handoff to Cole
Team Challenges
Time-bounded team missions tied to your real business goals — knocks, signs, jobs sold
Interactive Briefing
Reply-based check-ins on the morning briefing so reps feel heard